Flow Mapper
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My process

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Active time

4d

All value-adding

Waiting time

3w

Sitting in a queue

Lead time

3.6w

Request to value delivered

Flow efficiency

16.0%

Typical · value-adding ÷ lead time

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ActiveWaitingImpedimentBlocker
My processFrom the customer's request to value deliveredwait 1wwait 2wFirst activityactive 1dIMPEDIMENTWhat gets in the way here?Second activityactive 2dValue deliveredactive 1d
100%

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Biggest delay: 2w of waiting time after Second activity. That queue is usually the cheapest thing to attack first.